1.1. These terms of service govern and determine the entire relationship between the agency Aetheer Worldwide and the client in connection with the specialized services in branding and digital advertising provided by Aetheer Worldwide.
1.2. By contracting our services, the Client agrees and undertakes to comply with these Terms in their entirety, as well as with their consent and knowledge. The individuals in charge or agents of the project will indicate to each client the option to read these terms for their total understanding of the agency’s working method in any project.
2.1. Aetheer Worldwide undertakes to provide specialized services in the development of branding and digital advertising according to the specifications agreed upon with the Client. This refers to the type of project in any of the services requested.
2.2. The services of the agency Aetheer Worldwide, being digital products, within the corresponding margin, have a global reach. This is because, having a remote team and support, it can provide such reach depending on the client’s request and the country from which our services are contracted.
2.3. The Client must provide all relevant and important information for the development of the projects or services requested. All clients are requested to cooperate fully if necessary for the completion of the contracted services and projects. If there is any failure in the project due to a lack of information or the refusal to provide it by the responsible person, Aetheer Worldwide will not be responsible for such results.
2.1. Aetheer Worldwide undertakes to provide specialized services in the development of branding and digital advertising according to the specifications agreed upon with the Client. This refers to the type of project in any of the services requested.
2.2. The services of the agency Aetheer Worldwide, being digital products, within the corresponding margin, have a global reach. This is because, having a remote team and support, it can provide such reach depending on the client’s request and the country from which our services are contracted.
2.3. The Client must provide all relevant and important information for the development of the projects or services requested. All clients are requested to cooperate fully if necessary for the completion of the contracted services and projects. If there is any failure in the project due to a lack of information or the refusal to provide it by the responsible person, Aetheer Worldwide will not be responsible for such results.
4.1. In the event that the client cancels or requests the cancellation or abandonment of the project after Aetheer Worldwide has initiated any process such as research, design, domain purchase, hosting, art, advertising, analysis, or any type of project-related procedure, the Client must pay a fine equivalent to $120 of the total project cost.
4.2. Aetheer Worldwide reserves the right to retain any material or work done until the payment of the corresponding fine is received.
5.1. All intellectual property rights to the work done by the agency Aetheer Worldwide, including but not limited to designs, logos, and creative content, will be the exclusive property of Aetheer Worldwide.
5.2. If the client wishes to own the rights in full for the development of any project, logo, brand, design, video, or advertising, they must make the corresponding payment for the full rights, which is $500 for the purchase and granting of 100% copyright. Aetheer Worldwide will cease to use such material in its portfolio or similar, as it will not have copyright as intellectual property of the material’s development.
6.1. Both parties agree to maintain the confidentiality of the confidential information shared during the provision of services, including any names or personal identification such as account numbers and more.
6.2. Aetheer Worldwide commits to providing complete confidentiality to the client regarding sensitive and personal data such as names, identification numbers, accounts, phone numbers, or addresses, as they are under the data protection of Aetheer Worldwide due to its commitment to the security and protection of any person’s data, including our collaborators and their personal data.
6.3. Aetheer Worldwide does not sell or distribute any type of information to companies or third parties due to internal policies on security and protection of sensitive data. This aligns with any information provided in forms or directly and indirectly to our collaborators.
7.1. Aetheer Worldwide will not be liable for any indirect, special, incidental, or consequential damages resulting from the use or inability to use the services provided.
7.2. Aetheer Worldwide is not responsible for the final result if it does not meet the client’s expectations. This is because, in the process of generating audiences or positioning on the web pages or digital advertising, it can be affected by the interest or interactions of the end user and their clients.
7.3. The agency is not responsible for the misuse of the material delivered to the client. Materials such as branding, logos, will be delivered in 100% editable formats in their native extension, where they can be modified by anyone. In case of material modification or loss, the company is not responsible for such acts by third parties who do not belong to Aetheer Worldwide or its organization.
7.4. The agency is not responsible for the loss, change, or forgetting of passwords or digital material already delivered to the client. In the event of this, and if replacement is required, a charge will be made for the administrative and creative process for repositioning due to the client’s loss or negligence of third parties, for which the company is not responsible.
7.5. Aetheer Worldwide does not make deliveries of materials or products such as domains, hosting, plans, strategies, web designs, programming code, or passwords and main hosting and web accounts to any client. If this is the case, they must cancel these accesses as requested material, as all hosting, domain, and access are part of the company, for example, websites and their hosting.
7.6. The client may have full access and rights by canceling such migration to another service provider of their choice; otherwise, the agency will remain their direct provider of such products.
8.1. These Terms represent the complete agreement between Aetheer Worldwide and the Client, which will be accessible from our website. Likewise, communication of this material and review will be carried out. Such content may be replaced by any previous agreement or with the client directly.
8.2. Any modifications to these Terms will be made without prior notice by Aetheer Worldwide. In the event of being a client, any direct change to their project or client account will be notified; otherwise, the terms are generally applied.
8.3. These Terms will be governed and interpreted in accordance with the laws, and any dispute will be submitted to the exclusive jurisdiction of the courts of each country or legislation that corresponds. These terms are considered service terms created by the agency and accepted by the client as their total consent and acceptance.
